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Privacy Policy

Privacy Policy

VistaGuardCam is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our products, services, and platforms. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1. Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, phone number, and password.
  • Payment Information: For purchases or subscriptions, we collect payment details, which are processed through secure third-party providers.

1.2. Information Collected Automatically

  • Device Data: Includes device type, operating system, IP address, and browser information.
  • Usage Data: Data about how you interact with our services, such as app features accessed, buttons clicked, or pages visited.
  • Camera Data: If you use our cameras, video and audio recordings may be collected, depending on your device settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Enhance user experience and improve our products.
  • Process payments and manage subscriptions.
  • Send important updates, such as product announcements or policy changes.
  • Comply with legal requirements and enforce our terms of use.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with payment processing, cloud storage, or analytics.
  • Legal Authorities: When required to comply with legal obligations or protect our rights and safety.
  • Business Partners: For specific features or integrations you enable.

4. Data Storage and Security

We prioritize your data security by using encryption and other safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute data protection. You are responsible for safeguarding your account credentials.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Delete your data, subject to certain legal obligations.
  • Opt out of certain data processing activities, such as marketing emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to you directly. Continued use of our services after updates constitutes your acceptance of the revised policy.